Privacy Policy
Effective Date: April 27, 2025
1. Introduction
TAG11 ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Services.
2. Information We Collect
We collect information you voluntarily provide when registering an account or an item, including:
Email address
Phone number (optional for notifications)
Registered item details
We also automatically collect limited technical information (such as IP address and browser type) to improve our Services.
3. How We Use Your Information
Your information is used to:
Maintain internal logs of anonymous messages and scans to prevent abuse and ensure platform integrity
Operate and improve our Services
Notify you when a registered item is found
Facilitate anonymous communication between finders and owners
Process payments via Stripe
4. Sharing of Information
We do not sell or rent your personal information to third parties. Your information is only shared:
With Stripe, to process payments Stripe Privacy Policy
When required by law or to protect our legal rights
5. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by TAG11. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
6. Communications
We may send you service-related emails (e.g., scan notifications, important updates). You can opt out of non-essential communications at any time by contacting us at isupport@tag11.io.
To the maximum extent permitted by law, TAG11 is not liable for any damages resulting from unauthorized access, disclosure, or loss of personal information beyond our reasonable control.
7. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely foolproof.
While we strive to protect your information, we cannot guarantee absolute security or uninterrupted access to our Services. You use TAG11 and share your information at your own risk.
8. Data Retention
We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements. When information is no longer needed, it is securely deleted or anonymized.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including the United States, where data protection laws may differ. By using TAG11, you consent to such transfers in accordance with this Privacy Policy.
10. Your Rights
You have the right to:
Access and update your information
Request deletion of your account and associated data
To exercise these rights, please email isupport@tag11.io.
11. Children's Privacy
TAG11 is intended for users 18 years of age or older. We do not knowingly collect personal information from children under 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date. Your continued use of TAG11 means you accept the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact: isupport@tag11.io.